Due to the ample benefits of using the mediation process, many communities have established mediation panels or programs to resolve fair housing issues. These programs can provide significant benefits to the parties.

Mediation empowers the parties to reach a resolution. A mediator does not impose a decision on the parties. Instead, he or she acts as a neutral facilitator and encourages the parties to consider mutually acceptable solutions to resolve a dispute and avoid litigation.

Mediation takes far less time than litigating a case in most situations. In many situations, a problem can be resolved with one day of mediation. The parties set up a time that works for their schedules and that of the mediator. In contrast, litigation can extend months or years before being resolved.

The mediator can encourage conversation, empathy and understanding. Mediators are specially trained in conflict resolution skills and can help de-escalate situations. They can often help the parties view the situation from the other party’s perspective and gain a more realistic vision of the case and the possible negative implications if it proceeds to litigation.

Mediation gets the parties to work together instead of against each other. This cooperation may lead to an amicable result regarding housing for the tenant or a change in policy that will help other tenants in the future. In the litigation process, one party must win and the other must lose. Mediation offers a win-win for the party. It also helps the parties maintain a civil relationship instead of turning them into enemies.

Because the parties are an integral part of developing an agreement, they are more likely to honor it. This agreement is enforceable and helps clarifies the roles and duties of the parties.