When a parent needs long-term care or a family must make end-of-life decisions, family members may not agree. In these situations, having a third party neutral guide the parties to make these difficult decisions can be critical in maintaining or achieving family harmony. 

Experienced mediators use skills that they have developed over the years to facilitate communication between the parties. He or she can help the loved one communicate about his or her wishes while also addressing logistical and health concerns. Often, family members reach an impasse and fail to make any plan for the future. An eldercare mediator can help get the discussion moving forward.

An eldercare mediator can help the family communicate their concerns and identify the issues that need to be addressed. The mediator starts the session by explaining that the process is rooted in mutual respect and open and honest communication.�
While in litigation, limited parties may be involved, additional people may be involved in the mediation process, including extended family, caregivers, financial planners, and other personal or professional connections. Professional mediators understand that compliance with family or interpersonal dynamics may be at play and can help the parties navigate difficult questions and concerns. 

After a successful mediation, the mediator can draft the agreement the family has made and put it into a written document. This helps provide greater clarity and provides a powerful tool in the event of a crisis. Families can avoid litigation to establish guardianships or make decisions about a loved one because they are all in agreement and have taken the time to learn what the elder wants.